Introduction:
A crucial component of business process redesign (BPR) and other related business process projects is business process analysis and modeling. To accomplish the objectives of the organization, it evaluates and automates existing business processes as well as makes improvements to them. Re-engineering, systems development, quality management, and continuous process improvement come under the focus of these activities.
In order to improve not only the operations of the business but also its competitiveness, efficiency, reduce costs, and increase customer and employee satisfaction, the delegates of this training course on business process analysis and modelling will be equipped with the knowledge and skills to accurately model the business processes. This will ensure the success of your organization’s business plan.
Course Objectives
By the end of ‘Business Process Analysis and Modelling Training Course’, participants will be able to:
- Understand the concept of business processes analysis and modelling
- Understand their components
- Diagnose the health of a process for business
- Analyze the requirements of the customer’s processes
- Understand and apply the concepts, and techniques of process analysis
- Accurately define the processes using Business Process Modelling Notation (BPMN)
- Develop the architecture of the business process
- Identify the metrics of business process performance
- Use process improvement techniques to transform business processes
- Practice a Framework for Process Improvement
- Identify and define complex business process steps
- Evaluate and prioritize potential improvements
- Evaluate the effectiveness of the solutions proposed
Organizational Benefits
The benefits of this training program for the organizations are as follows:
- Develop a process-oriented culture
- Management of conflict by identifying the roles and responsibilities
- Facilitate continuous improvement at each step in the enterprise
- Achieve competitiveness in the marketplace
Personal Benefits
This training program will equip you with the literacy in business process analysis and modelling as follows:
- A clear understanding of the concept, terms, tools, and techniques to apply to their business and work area
- Understand the best practices for business process analysis and modelling
- Accurately analyze and model the detailed workflow
- Contribute effectively to the business initiatives for business process improvement
- Develop skills to accurately model the architecture of the business processes for the organization
- Systematic implementation of the improved processes
- Improved productivity
Who Should Attend?
Zoe Talent Solutions recommends this course for
- Business Managers
- Business Process Analysts
- Business and Systems Analysts
- BPM Project Team Members
- Process Champions
- Process Owners
- IT Professionals
- BPM Project Leaders
- Quality Specialists
- Team members – Quality Team
- Database Administrators
- Systems Analysts
- Anyone who is responsible for handling quality in the department/s
Course Outline
This training program will include the following modules for a better understanding and application:
MODULE 1- INTRODUCTION, CONTEXT, KEY TERMS
- Overview and the concept of Business Processes
- Benefits of Business Process Analysis
- Types of Business Processes
- Understand how to diagnose the business processes for improvement
MODULE 2 – CONCEPT OF BUSINESS PROCESS MODELLING
- Concept and benefits of BPM
- Road map for Business Analysis
- Identifying stakeholders
- Documenting the business knowledge
- Choosing a framework for BPM
MODULE 3 – BUSINESS PROCESS MODELLING NOTATION (BPMN)
- Understand how to develop Business Process Models using Business Process Modelling Notation (BPMN)
- Tools, mechanics, and events of BPM
- Workflow management
- Techniques – ANSI, Swim Lane, Business Process Diagrams, UML, SIPOC, and Value Stream Maps
- Visual representation of current business processes (AS IS) using the various workflow analysis techniques
- Understand the reasons for creating AS IS diagrams and models
- Discuss the appropriate level of detailing required for each model
- Review guidelines for visual process representation
- Understanding the business rules when eliciting business process requirements
- Understanding the Decision Model, decision tables, decision trees for complex business rules
- Use data to analyse information
- Identify and collate metrics to establish the business process baseline
- Validate the business process model
- Business Rules engine
- Form generator
- Collaboration
- Analytics
- Integration
- Elements and symbols of BPMN using the modelling processes
- Flow objects
- Events
- Activities
- Gateways
- Connecting objects
- Sequence flow
- Message flow
- Association
- Swimlanes
- Pool or lane
- Artifacts
- Data object, group, annotation
- Flow objects
REGISTRATION FORM